Refund Policy

At Noxlet, your satisfaction matters to us. If you’re not happy with your order, we’re here to help.

Return Eligibility
You can request a return within 7 days of receiving your parcel.
Items must be unused, in original condition, and in original packaging.

Non-Returnable Items

• Used or damaged items (not due to our mistake)
• Items without original packaging
• Sale or discounted items (if applicable)

Refund Method (COD Orders)
Since we offer Cash on Delivery, refunds are made through:

• Bank transfer (EasyPaisa / JazzCash / Bank Account)

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Damaged or Wrong Item
If you receive a damaged or incorrect product, please contact us within 48 hours with pictures/videos as proof. We will offer a replacement or full refund.

Return Shipping

• If the return is due to our mistake (wrong/damaged item), we will cover the shipping cost.
• Otherwise, the customer is responsible for return shipping.

How to Request a Return
Contact us with your order number and reason for return, and our team will guide you through the process.